Case studies2019-03-22T11:16:20+10:00

Case studies

Acquittals Process Audit Review – Large Commonwealth Client

Overview

A Parbery team member performed a review of a Commonwealth Government Clients fee acquittals process for a large program, identifying the key risks of misappropriation, evaluating existing mitigation efforts and presenting improvement recommendations to the Senior Leadership.

Description

A Parbery team member was asked to review the Program acquittals process for efficiency – including confirming if receiving agencies were reimbursed accurately and in a timely manner. Additionally, the review was to identify the risk of misappropriation and present remediation, as this was an issue previously encountered in similar Departmental programs.

This was done in three parts:

  1. Key Risk Identification
    The top 5 risks to be investigated were identified in consultation with key Departmental stakeholders. Both likelihood of occurrence and impact were considered.
  2. Process Mapping & Control Environment
    The acquittals process was mapped from end to end, a gap analysis performed between this control environment and the required mitigation of key risks.
  3. Final Report & Mitigation Plan
    Recommendations to fill the gaps identified above were produced, agreed with management and presented to the leadership team. These were implemented over a 6-month period, facilitated by the Parbery team member.

Year

2016

Audit – Commonwealth Agency

Overview

A Parbery team member performed a financial audit on behalf of the Australian National Audit Office of another small Commonwealth Agency.

Description

A Parbery team member conducted a financial audit of a small Commonwealth Agency that provides funding for key research in Australia.

This was done in four parts:

  1. Key Risk Identification
    The top risks to be investigated were identified in consultation with the key Agency stakeholders. Both likelihood of occurrence and impact were considered.
  2. Process Mapping & Control Environment
    The agency’s internal controls were mapped from end to end a gap analysis performed between this control environment and the required mitigation of key risks.
  3. Compliance Testing
    All key controls – those materially mitigating key risks, were tested for compliance.
  4. Final Recommendations
    The final recommendations were presented and agreed with management.

Year

2016

Risk Management Framework & Internal Control Review – Private Sector

Overview

Working as the CFO of an Australian web and cloud hosting business, a Parbery team member worked with the company’s Risk & Audit Committee on risk management and internal control adequacy.

Description

During this time the Parbery team member conducted numerous risk activities and internal control reviews.

1. Risk Management Framework Development

Development of a Risk Management Framework was conducted by the Parbery team member with the company’s Risk and Audit Committee, including:

  • Identifying and categorising the company’s key risks
  • For each risk assessed its likelihood and impact, and identified mitigation required were identified
  • Monitoring of these key risks was established, through development of a risk register)
  • A Board reporting framework for risk reporting was set-up
  • Board approval was obtained for the framework
  • Wrote monthly Board risk reports as per the framework

2. Internal Control Review

The Parbery team member performed a review of the key internal controls used to manage risks, including conducting the following activities:

  • Worked closely with operational colleagues on the review
  • Produced board report evaluating the adequacy and appropriateness of these controls and, where necessary, remediation
  • Agreed delivery timetable with the board and, with colleagues, implemented recommendations.

Year

2010 – 2016

Risk Management Assessments / Internal Audits – Private Sector

Overview

Working as a member of an audit team for a multinational company, a Parbery team member conducted internal risk assessments and audits.

Description

The Parbery team member performed risk based internal audits including:

  • Identifying its key operational and financial risks
  • Evaluating its risk management framework and internal controls to mitigate these risks
  • Recommending and agreeing remediation activities, where required, with management; and
  • Working with management to implement these recommendations.

The Parbery team member conducted several reviews and delivered a number of work products, including:

  • Fraud reviews and evaluation of key fraud operation risks
  • Identified and evaluated key fraud internal controls
  • Agreed adoption of key application and monitoring controls with management
  • Implemented a Risk Management Framework
  • Reviewed adequacy and appropriateness of the Risk Management Framework, and
  • Identified unmanaged risks and agreed with management internal controls and reporting to manage these risks.

Year

1999 – 2001

Project Management – Large Commonwealth client

Overview

A Parbery team member was engaged by a large Commonwealth Government client to administer Procurement and Contract Management programs for a whole of department project. The project delivered a contemporary, enterprise-wide people system that has enabled integrated human resource service delivery for all personnel. The Parbery team member managed existing and new contracts with key suppliers, including managing commercial, operational and performance matters from contract commencement to closure.

Description

The Parbery team members contribution to the project was instrumental in reforming the administration of people management in the Department by enabling major restructuring of payroll and personnel administration, career management, education and training, workforce management and enterprise reporting.

The Parbery team member provided stakeholder engagement and analysis skills to the Department to provide an assessment of the tools available in the market place that could provide an integrated solution enabling project, program and portfolio management.

Through the utilisation of these recommended tools a multitude of administration processes were significantly simplified. This included the automation of member contributions for meals and utilities, notice periods for living in accommodation, bond and rental advances and numerous other efficiencies.

Year

2014

PERSIST Feasibility Study – Commonwealth client

Overview

A Parbery team member was engaged by a small Commonwealth Government Agency to provide business advisory and analysis services to develop a feasibility study to establish a PERSIST Software Platform.

Description

The project was to establish a PERSIST Software Platform for hosting executables of software and for providing services to institutions to support digital preservation and long-term access to digital collections.

The Parbery team member was required to develop a feasibility study that evaluated options and made recommendations on the economic sustainability of the PERSIST Software Platform to the PERSIST Software Foundation. The Parbery team members knowledge, skills and experience in system integration provided a sound basis for understanding the linkages between a contract management framework, contract management software and finance systems (or any associated reporting mechanism).

The team members technical knowledge assisted to develop program for storing and managing legal agreements, contracts with vendors, leases and licensing agreements, ensuring the system had minimal administrative burden for staff and avoided the requirement for additional resources.

Year

2016

Project Management Office Performance Reporting and Project Management Plan Development – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to rationalise project performance reporting and develop an updated project management plan.

Description

The Parbery team completed the following:

  • Reviewed the existing Project Management Plan, identified the required updates and delivered the updated Project Management Plan
  • Reviewed all the project reporting obligations, including monthly, bi-monthly and quarterly project performance reporting that meets both internal and external requirements
  • Identified areas of duplication in reporting processes and information collection.
  • Removed these duplication of process and identified existing information sources which can be used to fulfill reporting. This reduced the workload on the reporting team and also removed the risk of contradictory reporting.

Year

2018

Strategic Business Plan and Transformation Plan – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to develop a Strategic Business Plan and Transformation Plan. These plans needed to align to and integrate with the broader Departmental and Group Strategies and Agendas.

Description

The Parbery team undertook the following:

  • Facilitating workshops with the Divisional Executive to develop the Strategic Business and Transformation Plan
  • Delivered a Divisional Strategic Business Plan
  • Delivered a Divisional Transformation Plan
  • Once delivered conducted monitoring and reporting against the stated strategic business plan
  • Once implemented conducted monitoring and reporting of the Transformation Plan to the established advisory board

Year

2018

Industry Grants Program – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to manage a grant program designed to assist Australian companies to become more competitive within the relevant industry.

Description

The Parbery team worked with the Department to assess grant applications, manage payment and reporting and provide regular stakeholder engagement to over 10 small to medium Australian enterprises designing or building components for the program.

Not only did this function provide significant financial assistance to smaller Australian business to enable them to become part of a global enterprise, it also provided new opportunities for Australian business working with emerging technologies. The program has opened doors for these Australian companies to pursue business beyond the program, ultimately diversifying and improving the Australian economic landscape.

Year

2017 – 2018

Communications and Transformation Directorate – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to assist in the preparation of complex briefing material to support the relevant Ministers.

Description

The Parbery team worked with the Department by providing the necessary skillset to coordinate and communicate highly complex and often technical subject matter to multiple Ministerial offices.

The role involved meticulous attention to detail, tight deadlines and the ability to manage multiple high-profile tasks simultaneously to ensure that Ministers were kept informed with up to date information relating to the program. The role also required regular liaison across the Division, the Department, Australian Industry Partners, and Minister’s staff officers. The Parbery team received regular praise for their contribution to the program and ability to be reactive and flexible but also to apply a strategic lens to all communications products appropriate for a diverse set of audiences with differing interests and motivations.

Year

2017 – 2018

Cost Estimation and Financial Analysis – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to develop cost models and to undertake financial analysis.

Description

The Parbery team undertook the following:

  • Preparation of sustainment cost estimates for the life of the program (out to 2053).
  • Undertaking financial analysis to support various procurement processes, including large ICT systems.  This includes all aspects of a financial evaluation for a tender, including initial cost estimates for each contract and subsequent evaluation of bids against those estimates.
  • Supporting the budgeting process of the Department by aligning the long-term cost models with the short-term budgeting requirements.

Year

2017 – 2018

Tender Evaluation for Component Maintenance Repair Overhaul and Upgrade (MRO&U) – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to assist with the evaluation of tenders from Australian Industry to undertake MRO&U activities for the program.

Description

The Parbery team worked with the Department to assess 14 submissions for Australian Industry to undertake component MRO&U activities.

The evaluation included assessing the tendered against a criteria set by the Program Office in the United States and performing basic financial analysis for each bid.

Year

2017

Development of a procurement framework to support Payments Delivery Reform – Large Commonwealth client

Overview

The Parbery team worked with a large Commonwealth Government Client to develop a new innovative procurement framework to support a reform program.

Description

A Parbery team member managed an overhaul of the Department’s mainframe-based payments system, valued over $1 billion dollars. One of the key goals of the integration was to provide seamlessness for customers and stakeholders who access services delivered by the portfolio. In addition, it was improving the customer experience, and to make it easier for customers to update their details once, across the portfolio, and for information to be shared securely. As part of the integration process, the Parbery team member was able to assist the Department to integrate the disparate information and communication technology (ICT) systems that support the Portfolio, and move to a single shared gateway, with a single security management system for payment systems across the Portfolio.

The Parbery team member provided an analysis of specified components to support the development of the innovative procurement framework. The Parbery team member’s expertise in government procurement frameworks, relevant legislation and their progressive approach to contract management and administration enabled people, processes and systems to work in an integrated way to consistently identify customers with complex needs to benefit from targeted or specialised services.

Year

2015

Contract Establishment and Project Delivery – Private Sector

Overview

A Parbery team member led the strategic design and management of technology, capability development and business improvement projects to improve the reputation and service offering for existing and potential customers.

Description

The Parbery team member established and managed the following:

Drone Detection Technology – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

Probation monitoring technology – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

End-to-end case management system – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

Year

2016-2017

Overview

A Parbery team member performed a review of a Commonwealth Government Clients fee acquittals process for a large program, identifying the key risks of misappropriation, evaluating existing mitigation efforts and presenting improvement recommendations to the Senior Leadership.

Description

A Parbery team member was asked to review the Program acquittals process for efficiency – including confirming if receiving agencies were reimbursed accurately and in a timely manner. Additionally, the review was to identify the risk of misappropriation and present remediation, as this was an issue previously encountered in similar Departmental programs.

This was done in three parts:

  1. Key Risk Identification
    The top 5 risks to be investigated were identified in consultation with key Departmental stakeholders. Both likelihood of occurrence and impact were considered.
  2. Process Mapping & Control Environment
    The acquittals process was mapped from end to end, a gap analysis performed between this control environment and the required mitigation of key risks.
  3. Final Report & Mitigation Plan
    Recommendations to fill the gaps identified above were produced, agreed with management and presented to the leadership team. These were implemented over a 6-month period, facilitated by the Parbery team member.

Year

2016

Overview

A Parbery team member performed a financial audit on behalf of the Australian National Audit Office of another small Commonwealth Agency.

Description

A Parbery team member conducted a financial audit of a small Commonwealth Agency that provides funding for key research in Australia.

This was done in four parts:

  1. Key Risk Identification
    The top risks to be investigated were identified in consultation with the key Agency stakeholders. Both likelihood of occurrence and impact were considered.
  2. Process Mapping & Control Environment
    The agency’s internal controls were mapped from end to end a gap analysis performed between this control environment and the required mitigation of key risks.
  3. Compliance Testing
    All key controls – those materially mitigating key risks, were tested for compliance.
  4. Final Recommendations
    The final recommendations were presented and agreed with management.

Year

2016

Overview

Working as the CFO of an Australian web and cloud hosting business, a Parbery team member worked with the company’s Risk & Audit Committee on risk management and internal control adequacy.

Description

During this time the Parbery team member conducted numerous risk activities and internal control reviews.

1. Risk Management Framework Development

Development of a Risk Management Framework was conducted by the Parbery team member with the company’s Risk and Audit Committee, including:

  • Identifying and categorising the company’s key risks
  • For each risk assessed its likelihood and impact, and identified mitigation required were identified
  • Monitoring of these key risks was established, through development of a risk register)
  • A Board reporting framework for risk reporting was set-up
  • Board approval was obtained for the framework
  • Wrote monthly Board risk reports as per the framework

2. Internal Control Review

The Parbery team member performed a review of the key internal controls used to manage risks, including conducting the following activities:

  • Worked closely with operational colleagues on the review
  • Produced board report evaluating the adequacy and appropriateness of these controls and, where necessary, remediation
  • Agreed delivery timetable with the board and, with colleagues, implemented recommendations.

Year

2010 – 2016

Overview

Working as a member of an audit team for a multinational company, a Parbery team member conducted internal risk assessments and audits.

Description

The Parbery team member performed risk based internal audits including:

  • Identifying its key operational and financial risks
  • Evaluating its risk management framework and internal controls to mitigate these risks
  • Recommending and agreeing remediation activities, where required, with management; and
  • Working with management to implement these recommendations.

The Parbery team member conducted several reviews and delivered a number of work products, including:

  • Fraud reviews and evaluation of key fraud operation risks
  • Identified and evaluated key fraud internal controls
  • Agreed adoption of key application and monitoring controls with management
  • Implemented a Risk Management Framework
  • Reviewed adequacy and appropriateness of the Risk Management Framework, and
  • Identified unmanaged risks and agreed with management internal controls and reporting to manage these risks.

Year

1999 – 2001

Overview

A Parbery team member was engaged by a large Commonwealth Government client to administer Procurement and Contract Management programs for a whole of department project. The project delivered a contemporary, enterprise-wide people system that has enabled integrated human resource service delivery for all personnel. The Parbery team member managed existing and new contracts with key suppliers, including managing commercial, operational and performance matters from contract commencement to closure.

Description

The Parbery team members contribution to the project was instrumental in reforming the administration of people management in the Department by enabling major restructuring of payroll and personnel administration, career management, education and training, workforce management and enterprise reporting.

The Parbery team member provided stakeholder engagement and analysis skills to the Department to provide an assessment of the tools available in the market place that could provide an integrated solution enabling project, program and portfolio management.

Through the utilisation of these recommended tools a multitude of administration processes were significantly simplified. This included the automation of member contributions for meals and utilities, notice periods for living in accommodation, bond and rental advances and numerous other efficiencies.

Year

2014

Overview

A Parbery team member was engaged by a small Commonwealth Government Agency to provide business advisory and analysis services to develop a feasibility study to establish a PERSIST Software Platform.

Description

The project was to establish a PERSIST Software Platform for hosting executables of software and for providing services to institutions to support digital preservation and long-term access to digital collections.

The Parbery team member was required to develop a feasibility study that evaluated options and made recommendations on the economic sustainability of the PERSIST Software Platform to the PERSIST Software Foundation. The Parbery team members knowledge, skills and experience in system integration provided a sound basis for understanding the linkages between a contract management framework, contract management software and finance systems (or any associated reporting mechanism).

The team members technical knowledge assisted to develop program for storing and managing legal agreements, contracts with vendors, leases and licensing agreements, ensuring the system had minimal administrative burden for staff and avoided the requirement for additional resources.

Year

2016

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to rationalise project performance reporting and develop an updated project management plan.

Description

The Parbery team completed the following:

  • Reviewed the existing Project Management Plan, identified the required updates and delivered the updated Project Management Plan
  • Reviewed all the project reporting obligations, including monthly, bi-monthly and quarterly project performance reporting that meets both internal and external requirements
  • Identified areas of duplication in reporting processes and information collection.
  • Removed these duplication of process and identified existing information sources which can be used to fulfill reporting. This reduced the workload on the reporting team and also removed the risk of contradictory reporting.

Year

2018

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to develop a Strategic Business Plan and Transformation Plan. These plans needed to align to and integrate with the broader Departmental and Group Strategies and Agendas.

Description

The Parbery team undertook the following:

  • Facilitating workshops with the Divisional Executive to develop the Strategic Business and Transformation Plan
  • Delivered a Divisional Strategic Business Plan
  • Delivered a Divisional Transformation Plan
  • Once delivered conducted monitoring and reporting against the stated strategic business plan
  • Once implemented conducted monitoring and reporting of the Transformation Plan to the established advisory board

Year

2018

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to manage a grant program designed to assist Australian companies to become more competitive within the relevant industry.

Description

The Parbery team worked with the Department to assess grant applications, manage payment and reporting and provide regular stakeholder engagement to over 10 small to medium Australian enterprises designing or building components for the program.

Not only did this function provide significant financial assistance to smaller Australian business to enable them to become part of a global enterprise, it also provided new opportunities for Australian business working with emerging technologies. The program has opened doors for these Australian companies to pursue business beyond the program, ultimately diversifying and improving the Australian economic landscape.

Year

2017 – 2018

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to assist in the preparation of complex briefing material to support the relevant Ministers.

Description

The Parbery team worked with the Department by providing the necessary skillset to coordinate and communicate highly complex and often technical subject matter to multiple Ministerial offices.

The role involved meticulous attention to detail, tight deadlines and the ability to manage multiple high-profile tasks simultaneously to ensure that Ministers were kept informed with up to date information relating to the program. The role also required regular liaison across the Division, the Department, Australian Industry Partners, and Minister’s staff officers. The Parbery team received regular praise for their contribution to the program and ability to be reactive and flexible but also to apply a strategic lens to all communications products appropriate for a diverse set of audiences with differing interests and motivations.

Year

2017 – 2018

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to develop cost models and to undertake financial analysis.

Description

The Parbery team undertook the following:

  • Preparation of sustainment cost estimates for the life of the program (out to 2053).
  • Undertaking financial analysis to support various procurement processes, including large ICT systems.  This includes all aspects of a financial evaluation for a tender, including initial cost estimates for each contract and subsequent evaluation of bids against those estimates.
  • Supporting the budgeting process of the Department by aligning the long-term cost models with the short-term budgeting requirements.

Year

2017 – 2018

Overview

The Parbery team worked with a large Commonwealth Government Client in a multi-billion-dollar project to assist with the evaluation of tenders from Australian Industry to undertake MRO&U activities for the program.

Description

The Parbery team worked with the Department to assess 14 submissions for Australian Industry to undertake component MRO&U activities.

The evaluation included assessing the tendered against a criteria set by the Program Office in the United States and performing basic financial analysis for each bid.

Year

2017

Overview

The Parbery team worked with a large Commonwealth Government Client to develop a new innovative procurement framework to support a reform program.

Description

A Parbery team member managed an overhaul of the Department’s mainframe-based payments system, valued over $1 billion dollars. One of the key goals of the integration was to provide seamlessness for customers and stakeholders who access services delivered by the portfolio. In addition, it was improving the customer experience, and to make it easier for customers to update their details once, across the portfolio, and for information to be shared securely. As part of the integration process, the Parbery team member was able to assist the Department to integrate the disparate information and communication technology (ICT) systems that support the Portfolio, and move to a single shared gateway, with a single security management system for payment systems across the Portfolio.

The Parbery team member provided an analysis of specified components to support the development of the innovative procurement framework. The Parbery team member’s expertise in government procurement frameworks, relevant legislation and their progressive approach to contract management and administration enabled people, processes and systems to work in an integrated way to consistently identify customers with complex needs to benefit from targeted or specialised services.

Year

2015

Overview

A Parbery team member led the strategic design and management of technology, capability development and business improvement projects to improve the reputation and service offering for existing and potential customers.

Description

The Parbery team member established and managed the following:

Drone Detection Technology – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

Probation monitoring technology – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

End-to-end case management system – Conducting market research, presenting a business case for solution benefits, conducting a procurement process, evaluating vendor bids, drafting and negotiating vendor contracts on behalf of the business, managing those contracts once executed and rolling out the capability Australia wide.

Year

2016-2017